Quality Business Partner

At Critical Software we truly believe that our people is what makes us what we are. At the heart of everything we do are our diverse and talented individuals, pushing the boundaries of what´s possible.

Working at Critical is more than just a career choice, is more than a business: we're a community with a strong sense of purpose, values, and togetherness. Our engineering excellence ensures that we are a trusted partner to some of the world's leading companies in markets such as Automotive, Railway, Medical Systems and many more.

We are always on the lookout for bright and ambitious individuals to join us.

We are looking for a talented Quality Business Partner (QBP) to join our Quality & Agility team and help us deliver on our promise of trusted, high-impact software for some of the world’s most demanding industries. At Critical Software, quality is a mindset embedded in everything we do.

As a QBP, you’ll act as a strategic partner to one of our business divisions, embedding quality practices that enable excellence, support compliance, and create real business value. You’ll be at the heart of project execution, working side-by-side with project teams, leadership, and support areas to drive continuous improvement, operational efficiency, and customer satisfaction.

This is not a compliance role — we’re looking for someone who wants to understand the business, influence outcomes, and ensure that quality becomes a competitive advantage.

Could you be the Quality Business Partner that we've been looking for?

What do we expect from you?

As a Quality Business Partner, you will be responsible for:

• Embedding quality practices tailored to project realities and business goals into the business division you support

• Monitoring project quality through regular check-ups and proactive risk identification

• Collaborating with division leadership to align quality strategies with business objectives

• Supporting project reviews and PMO efforts, helping assess project health from a quality perspective

• Ensuring audit readiness, supporting internal/external audits and compliance initiatives (e.g., ISO, CMMI, EN9100)

• Driving continuous improvement, helping teams identify and implement smarter ways of working

• Analyzing customer satisfaction and complaints, and contributing to corrective and preventive actions

• Coaching and supporting QA engineers, ensuring their contribution adds clear value to project teams

• Delivering quality training and raising awareness, when necessary, in a pragmatic and engaging way

• Contributing to the evolution of the IMS, with feedback from real project and business experience

What makes you a good candidate for this role?

We value practical experience, critical thinking, and a strategic mindset more than a list of acronyms. That said, our ideal candidate will likely have:

• Solid understanding of quality standards (e.g., ISO 9001, EN 9100, CMMI)

• Experience working in project environments (software, engineering, or technology-based preferred)

• Strong communication and interpersonal skills — able to influence without authority

• Analytical skills to interpret quality data and translate it into meaningful action

• Proactive, self-driven mindset with the ability to manage multiple priorities

• A collaborative attitude, with the ability to build trust and credibility across teams

What can you expect from us?

This is not just another quality role, it’s an opportunity to become a key player in a company that blends technical excellence with real-world impact. At Critical Software, quality is a strategic function that drives how we work, how we grow, and how we deliver for clients shaping the future — whether it’s in aerospace, defense, finance, or energy.

By stepping into this role, you’ll gain:

• Visibility across the organization, working directly with the division leadership and project teams

• Real influence on outcomes, not just oversight or compliance reporting

• A voice in strategic decisions, as you help align quality with business success

• Opportunities to grow, surrounded by a team that values learning, innovation, and continuous improvement

• A modern, forward-thinking environment, where AI, agility, and smart quality are not buzzwords — they’re real

Critical Software is proud to be a Benefit Corporation. A Benefit Corporation differs from a standard corporation (C-Corporation): It is a for-profit business entity, legally defined in the US and other jurisdictions, whose legally defined goals include the positive impact on society, workers, the community and the environment, in addition to profit.

We are an equal opportunity workplace and committed to allow candidates with disabilities or neurodevelopmental conditions to prove their competencies to their full potential. We are willing to move the barriers that may prevent you from demonstrating that you are the right candidate for this role, so please let us know if you need some adjustment in your recruitment process.

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